CASE Board of Directors

Greg Moore

Greg has been Executive Director of the St. Francis Living Room since 2013, following 12 years as Senior Program Director with Shih Yu-Lang Central YMCA. Prior to working in the non-profit sector, he worked in the hotel and meeting planning business for many years. Greg is also active in various neighborhood improvement organizations including Safe Passage (he’s leading Safe Passage Senior efforts there), Golden Gate Safety Group, and Market Street for the Masses Coalition.  In addition, he has been working with the Dignity Fund Coalition for the past year helping bring this important legislation supporting additional senior services funding.  He is a strong advocate for the Tenderloin neighborhood, and is passionate about working with older adults. 


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Nicole Clause

Nicole Clause is currently Program Director at SteppingStone Health Presentation, one of SteppingStone’s four Adult Day Health Centers in San Francisco.  SteppingStone provides community based adult services for low income seniors and adults with disabilities.  Nicole has previously worked at St. Anthony Foundation and Services for Seniors and has spent over 25 years working with low income seniors and adults with disabilities in San Francisco’s Tenderloin neighborhood.


Patty Clement-Cihak is the Director of the San Francisco Aging Services for Catholic Charities CYO, and has over 26 years of experience working in the field of Gerontology. Patty is a Certified Activities Coordinator, specializing in Dementia Care, and holds a Degree in Organizational Behavior from USF. She currently supervises programs which include: Adult Day Care, Alzheimer’s Day Care Resource Center, Home Care, Case Management, and Community Services for the OMI Senior Center. Patty serves as Chair of the Coalition of Agencies Serving the Elderly (CASE). She also serves on the Board of Directors of the San Francisco Adult Day Services Network and chairs the Senior Management Committee for that organization.

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Valorie Villela


As Director of 30th Street Senior Center, Valorie Villela’s mission is to help seniors remain healthy, active and in their community. This ideal has motivated her to work in the field of aging for over 35 years. She has been the Director of 30th Street Senior Center’s programs since 1987, which include the management and oversight of the eight programs: Home Delivered Meals, Senior Dining Rooms, Activities Program, Case Management, Transitional Care, Aging and Disability Resource Center, Healthier Living and the Always Active program.


Valorie serves on the board of directors of the Coalition of Agencies Serving the Elderly, is a member of San Francisco’s Long Term Care Coordinating Council and the advisory council for the UCSF’s Center for Aging in Diverse Communities. Valorie has taught Nutrition and Health Education in the Latino Community for over 35 years as a faculty member of City College of San Francisco.

Karen Garrison

Vice Chair

Karen Garrison has worked with seniors for the past 23 years throughout Marin, San Mateo and San Francisco Counties. During the first decade of her career, she facilitated therapeutic recreation programs at a Skilled Nursing Facility, Adult Day Health Center, Life Care and Acute Rehab settings. From there, she directed an in-house Dementia Program in Assisted Living for those with mid to later stage dementia, and then for nearly 10 years, she served as the Director of Senior Services at Bernal Heights Neighborhood Center. Her position included overseeing case management and housing services programs for seniors. For the past year, Karen has directed the Foster Grandparent and Senior Companion Program for Family Service Agency. She is an active member in the aging community and currently serves as Vice Chair of CASE (Coalition of Agencies Serving the Elderly). Karen has been a board member since 2005 and she is the author and editor of the Neighborhood Silver Tsunami Citywide Resource Directory.

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Bill Fricker


Bill Fricker joined the Board of CASE in 2011. While a young child, his grandmother became ill and could no longer manage to live independently in her own home. Rather than move her to a nursing home, Bill’s family decided that she should move in with them. For the next two years of her declining physical health and mental abilities, Bill lived first-hand with the challenges and opportunities facing seniors, families and caregivers as the need for support increases. This early life experience strongly influenced him to pursue a career in human services.

Bill earned his undergraduate (BA) and graduate (MM) degrees from Northwestern University/Kellogg Graduate School of Management, then he worked for 12 years in the consumer-driven consulting field, prior to entering the non-profit sector in 2001. During his leadership work with local nonprofits, Bill has demonstrated his commitment to ensuring the continued success of organizations with high-quality operations.


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Michelle Alcedo

Michelle Alcedo is the Director of Education and Outreach of Openhouse, where she manages its community services, training and outreach programs. Since starting at Openhouse, Michelle has trained hundreds of senior service providers on how to create safe and welcoming environments for the LGBT seniors they serve. She has worked for over 10 years with educators, social service providers, and community members to help increase access to inclusive and affirming community resources. Michelle is currently the co-chair of the Asian and Pacific Islander (API) Community Partnership as well as LGBT Community Partnership, both of which are workgroups of the San Francisco Partnership of Community-Based Care and Support. While she was a partner in New Ventures in Leadership (NVL), a program of the American Society on Aging (ASA) for professionals of color in aging, Michelle completed a video project on the intersection of identities experienced by older LGBT adults of color living in the Bay Area. Michelle is a member of ASA’s  constituent group, LGBT Aging Issues Network (LAIN) leadership committee.

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Coalition of Agencies Serving the Elderly (CASE)

P.O. Box 27183

San Francisco, CA